Testimonials
At Shire Surgical, we value feedback from all stakeholders and are extremely proud of the positive response we have from partners, patients and staff following projects.
Partner Testimonials
“Shire Surgical has consistently demonstrated an exceptional level of service and patient care throughout their collaboration with the Urology Department at Gloucestershire NHS Foundation Trust. Their dedication to maintaining high service levels has been evident from the start, as they integrated into our existing workflows, whilst looking for ways to improve efficiency and processes.
Patient care is at the heart of Shire Surgical’s approach, and patients have consistently praised the service they have received, highlighting compassion, professionalism and empathy. Our patients have benefited immensely from their services, leading to shorter waiting times, improved health outcomes and high patient satisfaction.” Deputy General Manager, Urology.
Patient Feedback
“I was treated with kindness and respect.”
“Very professional team who took good care of me!”
“The team were excellent and put me at ease.”
“All the staff were fantastic and looked after me well.”
“10 out of 10!”
“The Consultant and nurses were extremely friendly and put me at ease. The process was pain free”
Staff Feedback
“I could not praise enough the work of Shire Surgical. The organisation, communication by all means, and culture of appreciation, respect and putting patients first at all times.”
“The staff are all amazing - it runs smoothly. Always a pleasure to work with.”
“The communication throughout and end of day briefings are fantastic. Very proud to work for such an effective and efficient team.”
“It was very efficient and everyone worked well together.”
“Great communication, I know the managers are around, helping out and care about the quality of the service we're delivering.”
“The team atmosphere was amazing, this was the NHS at its best and just shows what can be done, when a team is so effectively managed and cared for.”
“All staff have been friendly and approachable, easy to contact if needed and have shown a real interest in the clinical teams’ working.”
“Great people, efficient team work and happy patients.”
“The team working together - and making a difference to the patient experience.”